• Company
• Software
• News
• Home

• General

  • How do I turn on/off My Weather Alerts?

  • What are "My Weather Alerts"?

  • How do I minimize the icon to the system tray?

  • When the satellite is minimized to the system tray, how can I tell what the current weather is?

  • Why does the satellite icon in the system tray spin around?

  • What are "stickies"?

  • How do I turn the audio on/off?

  • Is the Desktop Satellite "adware"?

  • Is the Desktop Satellite "spyware"?

  • What is "looping"?

  • The radar picture doesn't change. How do I turn on looping?

  • What is an affiliate?

  • Why does the alert crawler appear only some of the time when there are National Weather Service alerts?

  • Where does the weather data come from?

  • I can't read the forecast...it's scrolling by too fast!!!!

  • How do I know what version of the satellite I have?

  • How do I know when a new version is available?

  • What are BETA versions? How do I get one?

  • What operating systems is the satellite available for?

  • Do I have to be connected to the Internet to get the weather data?

  • How do I get Celsius displays?

  • I had some weather links I liked to use on the satellite's pop-up menu. Now they aren't there! Where did they go?

  • Why does my satellite give me an "expired" message when I start it?

  • What flavor does the satellite come in?

• Installation

  • The installer says that there is already a version of the satellite installed and I should remove it first, before installing this version. Should I?

  • Will the latest UPDATE installer update all previouis versions of the satellite to the latest release?

  • What is the difference between the FULL and UPDATE versions of the installers?

  • What is the difference between a FULL and UPDATE version?

  • I don't want to download the software. Can I get it on a CD instead?

  • When I install the satellite, the installer program stops in the middle. What is going on?

  • How do I fix the "expired version" installed on my computer?

• Troubleshooting

  • The satellite tray icon has a red circle with a slash through it? That isn't good, is it?

  • How come I don't get popup balloons with "My Weather Alerts" set?

  • My Desktop satallite comes up before I click on my Internet connection. This gives me a "problem loading" my data. How do I get the satellite to "wait" until I establish a connection?

  • I noticed the Alert Crawler some times doesn't display its text correctly, how do I fix this?

  • For some reason, the data appears to be outdated or just garbage, why?

  • What if I have a S-L-O-W Internet Connection?

  • Why is the install hanging?

  • Why do I get a "NO DATA" error?

• Technical

  • What is Java? Why do I need to install it?

  • How do I get the satellite to work from behind a firewall?

• Macs

  • How do I set/change my preferences?

  • Does the satellite run under Panther?

  • Where is the tab for the _______ Window?

  • Why can't I download the satellite for my Mac?

• Unix

  • What versions of Unix does the Desktop Satellite work on?

Support

• FAQ
• Documentation

Popular FAQs

• Why do I get a "NO DATA" error?
• How do I know what version of the satellite I have?
• How do I set/change my preferences?
• What are "My Weather Alerts"?
• How do I get Celsius displays?

New FAQs

• How do I set/change my preferences?
• How do I turn on/off My Weather Alerts?
• What are "My Weather Alerts"?

FAQ Categories

• General
• Installation
• Troubleshooting
• Technical
• Macs
• Unix

Ask a Question

Have a question that isn't in the FAQ?

Send it to FAQ@desktopsatellite.com.

The Desktop Satellite copyright © 2000 - 2006 Quadsimia. All rights reserved.